Please see the below updated list of important healthcare contacts:

**Contacting the Railroad Retirement Board via phone call is often impossible due to long wait times and an inability to easily reach an actual representative. For the best results, you should email your field office directly. Click here and enter your zip code into RRB's field office locator and it will tell you in which town your RRB field office is located. Your field office's email will be the location of the office followed by @rrb.gov (example: omaha@rrb.gov or stpaul@rrb.gov), Introduce yourself in the email using your full name and either birthday or last four of your SSN to confirm your identity and politely explain your problem as thoroughly as possible. They will typically respond via email within 2-3 business days. If you prefer a phone call, you can leave your phone number and ask that they call you instead of emailing to respond.